Thompson's Tree Care & Landscaping ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thompsontreecarestl.com or use our services.
1. Information We Collect
We collect information you provide directly to us when you:
- Request a free estimate or contact us via our contact forms
- Call or email us directly
- Subscribe to email or SMS updates (if opted in)
- Interact with our website or services
The types of information we may collect include:
- Contact Information: Name, email address, phone number, physical address
- Service Information: Details about requested tree services, property information
- Communication Preferences: Email and SMS opt-in preferences
- Technical Information: IP address, browser type, device information, pages visited
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our tree care services
- Respond to your inquiries and provide customer support
- Send you service estimates, appointment reminders, and service updates
- Send promotional emails or text messages (only if you opt in)
- Analyze website usage and improve user experience
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our business (email services, analytics, form processors)
- Legal Compliance: When required by law, subpoena, or legal process
- Business Transfers: In connection with a merger, sale, or acquisition of our business
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic via Google Analytics
- Improve website functionality
You can control cookies through your browser settings. For more details, see our Cookie Policy.
5. Your Privacy Rights (CCPA & Multi-State)
California Residents: Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:
- Know what personal information we collect, use, and share
- Request deletion of your personal information
- Opt out of the sale or sharing of personal information (we do not sell personal information)
- Non-discrimination for exercising your rights
Other States: If you are a resident of Virginia, Colorado, Connecticut, Utah, or another state with privacy laws, you may have similar rights. Contact us to exercise these rights.
To exercise any privacy rights, email us at tjodie86@gmail.com or call (314) 712-3035.
6. SMS and Email Communications
If you opt in to receive SMS text messages or promotional emails from us:
- Message frequency varies
- Message and data rates may apply
- You can unsubscribe at any time by replying STOP to SMS messages or clicking "unsubscribe" in emails
- Consent is not a condition of purchase
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Effective Date" above. Your continued use of our website or services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Thompson's Tree Care & Landscaping
3703 Orient Ave
Saint Louis, MO 63125
Phone: (314) 712-3035
Email: tjodie86@gmail.com
Legal Disclaimer: This Privacy Policy is provided as a general template. We recommend reviewing this document with a licensed Missouri attorney before publication to ensure compliance with all applicable laws.
Last Updated: August 7, 2026